• Got my package but there's a fee from DHL. What's the deal?

    All international orders subject to tax & duty in destination countries. You can learn more about these in our Duties & Taxes (https://www.herpony.com/pages/duties-and-taxes) page. Customer is responsible for paying those fees & get their order delivered. DHL pays Duties & Taxes u...
  • Is there a threshold for tax & duty?

    Yes. For example order below 800 USD tax & duty-free in USA. Find out more in our Duties & Taxes (https://www.herpony.com/pages/duties-and-taxes) page.